The main responsibility of the Staff Services Coordinator is being the daily contact for over 300 event staff, including, Hosts, Security and Housekeepers.
Sabrina spends most of her time on the phone with staff preparing for events big and small. Once receiving staffing requests from the event managers, it is her job to fill them. She needs to stay in constant contact with the event managers to keep them updated on staffing levels so they can make any adjustments that are necessary. Other projects she works on include assisting with the recruitment and training of new hires and administering all aspects of the staff recognition program.
DAY TO DAY
On a typical event day, she takes phone calls of shift cancellations and makes all necessary changes. Once all staff have been removed and added, she prints off all the reports for event managers and Supervisors so they can prepare for the event. Staff lists are also posted so when staff arrives for their shift, they all know their positions for the event. The day after an event is usually a busy one. She completes all payroll and performance reports from the night before and notifies management of any follow-up that needs to be completed. She also updates the event folder to track any information relating to the event.