What happened to Canucks.com?

Canucks.com recently underwent its second redesign in as many years and the upgrades were substantial.

In addition to the overall look and feel, you will also notice changes in the way we deliver Canucks news. Our goal is to make canucks.com the most compelling and comprehensive source for Canucks news on the web. To this end, we’ve revamped the video program, added several new features, and will begin expanded game-day coverage.

This is an exciting transition that we feel will only increase canucks.com’s overall appeal. Find out more about the changes.

I’m having problem watching video, what should I do?

NHL.com video requires the use of Macromedia Flash and the Windows or Mac operating system. The NHL is currently looking into different file formats, but almost all computers should be able to view FLV video.

If you're still having problems, please refer to the NHL's video help page.

Why do Team 1040, Sportsnet and TSN sometimes report Canucks news like trades or signings before Canucks.com?

Canucks.com does not report news that hasn’t been official released by the hockey club. Often times a player will agree to terms on a contract or be traded, but not officially become Canucks property until Central Registry has approved the transaction. Unlike other media outlets, canucks.com will not report on speculation.

How do I contact the Vancouver Canucks?

All relevant departments can be contacted on our information page.

How do I ask a Vancouver Canuck player or coach a quesTIon?

Please visit our Ask a Canuck page to submit a question for your favourite player, coach or managment.

How come I can’t find concert and event information on General Motors Place anymore?

General Motors Place now has its own website at generalmotorsplace.com.

I have a problem or a question about the Message Boards, where can I find the answers?

Please refer to the Message Boards’ FAQ thread.

If you have a suggestion for an FAQ, please submit it by sending an e-mail to the website manager.

Why can’t I find what I’m looking for anymore?

With a few minor exceptions, we have only added new features to the site. Everything that was available last season should be posted on the new canucks.com. The names of some of the sub navigation headings have changed, and a few have moved into different menus, but you should be able to find what you’re after with a quick browse through the main menu bar.

Some of the pages haven’t been updated in quite awhile, why is that?

Computers will often “cache” or store pages on frequently visited website to save loading time. Simply hit the refresh button on your browser bar to ensure you’re seeing the latest version of the page you’re after. If old content is still coming up, contact the website manager.

How come you don’t stream live games over the internet?

The NHL owns all online broadcasting rights. If you want to watch Canucks games on the internet, you can subscribe to the NHL Network online. There’s also an NHL channel on Youtube, a channel on Yahoo Video, NHL content on Joost.com, and on Google Video.

How come the game notes/preview don’t go up until the morning of game day?

The NHL provides the game notes and the game previews. They do not publish until the morning of the game to ensure they are as relevant as possible.

How can I be sure I’m getting the latest Canucks news?

You can subscribe to the Canucks.com rss feed, or sign-up for Canucks E-News.

How can I get more information on Canucks Prospects?

The Canucks’ Prospects Update is published once a week. It’s an in-depth report on a single prospect, or some scouting issue, followed by a brief summary of where all relevant prospects are playing, and what they accomplished that week.

Can I smoke at General Motors Place?

In accordance with City of Vancouver Health Bylaws, effective September 15, 2008, the previously designated outdoor smoking areas will no longer exist (main public gates, smoking terrace on L200). Guests will be able to smoke prior to entering General Motors Place at a distance greater than six meters from any door / openable window / air intake.